Jobs and Training
Currently, the Lodge employs over 60 men and women on a permanent contractual basis and each month, between 20-30 people are employed as day labourers and seasonal workers. The large majority (89%) of all permanent staff are from Zambezia province and over two thirds have been recruited from within the local community.
We are committed to employing local staff wherever possible. Since most local residents have had no previous experience in tourism (or, in most cases, any previous work experience of any kind), this means providing training to give people the skills required. Job applicants who showed eagerness to learn were selected and Zalala Beach Lodge provided training in all aspects of restaurant and hotel work to teach people the basics of the job. In addition to intensive training courses provided prior to opening, ongoing training is provided by Pedro, the Manager, who had previous experience of working with unskilled staff. After the first year, the Lodge organised further refresher training to refresh basic skills in restaurant and room service, as well as teaching staff some new skills, in meal preparation, as well as bar work and cocktail preparation.
In August 2012, 5 local staff were trained as Kayak Instructors by an experienced trainer from Israel and we can now boast of being the only Lodge in the whole of Mozambique whose kayak instructors are all local community residents. The instruction provided by our kayak instructors was described by one group of guests as: “expert, friendly and attentive!”